Backup your data and perform a factory reset of the old device.

Need to receive a label.

Make your return or exchange with the.

Then i shipped my old device with this prepaid shipping label.

If the returned equipment is damaged due to abuse, we may add a.

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Once you move your data from your old phone to your new one, you will use the.

Head into a store.

Both boxes had a single usps label, although they.

Tracking is provided if you request a return box.

You can email to [email scrubbed]

The cellophane wrap box had a ‘here is how to send your trade in’ sheet but the bubble wrap sleeve box didn’t have anything like that.

Return the device to at&t.

Learn how to return your device or accessory within 14 days and get a refund or exchange it for a new one.

It comes with a prepaid envelope with shipping label and a card detailing how to trade the old phone in.

When you trade in an eligible smartphone in good working condition within 30 days of activating your new smartphone, you may be.

They don't include a return label for remorse.

Give the kit to your mail carrier or drop off at a post office.

Visit the at&t return policy to:

Learn about the at&t return period.

Get refund information for a return.

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Make sure you send your original device back within 30 days.

You have to go online or call to get.

For me, the trade in kit came right in the box and is very clear telling you to use this label for the trade in.

If you don’t, you’ll be charged the balance on the device’s installment plan.

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They have two shipping.

We will initiate your return or exchange by emailing you a prepaid shipping label to mail your device back.

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To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date.

Attach the prepaid shipping label to the return kit.

Find out if your device is eligible for return or exchange.

Find out the return policy, how to prepare your device, and how to.

Call 800. 331. 0500.