Comcast Cable Return Equipment - db01

Initiate your return online and send your equipment back with a prepaid ups shipping label.

I am returning a rental modem/router and tv box as we just moved.

Should you need to return your rented equipment, there are a few ways to do so.

Online with prepaid shipping label.

If you fail to do so, they will charge you the full retail value of the new equipment.

— be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how comcast knows who the equipment came from.

Sign in and visit the equipment return page.

You must have your xfinity id and password to process your return online.

1) original phone rep.

Here's the bullet points of our adventure:

For accessories, you have 30 days from your purchase date to start a.

View your equipment information in your account.

— why do i keep getting texts to return xfinity equipment when i never had xfinity equipment!!??

I used my own cable modem/router.

— comcast requires you to return all equipment within ten days of disconnecting service.

You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange.

You can view the make, model and serial number of your tv box and modem in your account.

If you don't, you can head directly to a ups store.

— xfinity equipment can be returned to any ups store or xfinity store.

There are three options for returning your rented equipment:

You must have your xfinity id and password to process your return online.

Is it ok if i am missing a cable.

The only thing they want back is the equipment they rent to you like the modem/router, cable box, flex device, etc.

— we recently moved outside of the xfinity service area, and would desperately like to return our equipment.

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Exchange your existing equipment at an xfinity retail store.

— simple options to return xfinity equipment.

The cable don’t need to be returned.

Since the cable was never really used, i completely forgot to return the equipment.

Good luck on your move.

You can use this information to:

It’s important to understand the comcast equipment return process before.

I just picked up my mail and i now have an outstanding bill for $200 dollars.

There is now way that i can.

To return equipment to comcast xfinity, you will need the following:

I can’t tell which cables are ours and which cables are property of xfinity.

— sign in and visit the equipment return page.

Use the return label in your getting started kit.