Mastering The First Impression: A Nail Salon Receptionist's Guide To Customer Service - db01
Weboften overlooked, the front desk position in every salon has the power to make (or break) the first (and last) impression a client has of your establishment.
To make things easier, have a protocol in place for handling new clients.
Booking and confirming appointments via phone and email.
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Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival.
Here we show you how to turn your front desk from asupport position into a profit center and.
Webmake your clients fall in love with your salon at first sight.
Processing transactions (cash and.
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